INTRODUCTION TO ENVIRONMENT MANAGEMENT SYSTEM

May 4th, 2011

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Waste generation is inevitable in industrial and so the pollution. The nature plays the role to the scavenger to nullify the impacts of the pollution thus generated. However, ever-increasing industrialization has been contributing pollution much beyond the assimilation capacity of the nature resulting in the degradation of the environment. Evidently, industry and environment are complementary to each other. The industries are required to grow to satisfy the need of the society but at the same time they need to do all this in an environmentally acceptable manner.

Of late, industries have been reactive towards environment management, which has led to the concept of end of pipe treatment of pollution. Now it is an establish fact that this concept alone could not yield the desired objectives viz. environment protection. In this scenario, the concept of environment protection through pollution prevention is taking shape. Pollution prevention also known as resource conservation or waste minimization or cleaner production combined with the pollution control has been successful in achieving the objectives of environment protection. However, mostly, it has been sporadic achievement only as it could not be sustained.

EMS - Global Manager Group

EMS – Environment Management System

Environment Management System (EMS) refers to a system used by an Organization to manage its activities, product or services in such a way to minimize or eliminate the adverse impacts on environment. More explicitly, the EMS is that part of the overall management system viz. organizational structure, planning activities, responsibilities, practices, procedures, processes and resources which are necessary for developing, implementing, reviewing and maintaining the organization’s environmental policy.

Evidently, Environmental Management System is not a Hi- Tech mechanism to address environmental issues of an organization. Basically EMS is a manual system consisting of three components namely:

  1. Design or development of elements of EMS
  2. Documentation and
  3. Implementation

Of course, the documentation can be supported by software.

Unlike the Quality Management System which concentrate only on customers satisfaction, the ISO 14001 EMS is required to satisfy different stakeholder e.g. employees, shareholders, regulatory authorities, customers and general public as well. Also, quality can be defined by technical specification and so satisfying the customers is relatively easier. Whereas in case of EMS it is dependent on diverse interest of the stakeholders In addition, the EMS is required to ensure compliance with relevant legislation and regulations. Thus the scope of application and operation of EMS is wider than that of QMS.

Why implement EMS?

  • Systematic approach
  • Improved communication
  • Improved compliance
  • Improved profitability
  • Reduction in liability and risk
  • Improved internal management
  • Confidence with stakeholders
  • Improved employee confidence / faith
  • Market credibility / image
  • Improved emergency preparedness

You can read my latest blog post about Overview of ISO 14000 Standards here.

Key Area of Six Sigma Management

March 1st, 2011

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To achieve Six Sigma, companies must determine how to focus and deploy the Six Sigma Breakthrough Strategy so that key business priorities and strategy issues are addressed.
A company that has recently had substantial losses, such as shrinking market share or losses due to high labor costs, might decide to focus on short-term cost reduction. On the other hand a company enjoying strong profits may decide to focus on long term projects aimed at strengthening its business by improving overall quality and customer satisfaction.
Another company might want to reduce costs by, focusing on reducing its cycle time. How a company decides to focus its Six Sigma projects heavily influences the way Six Sigma is deployed. Standards must be established and consistently met. Bringing about improvement is one thing; sustaining it is often more difficult and requires greater diligence.

Here are some of the ways a company might choose to focus its Six Sigma efforts:

Focus 1: On Project cost savings.

  • By focusing on project cost savings, a company can determine the number of projects it needs to complete to save a specific dollar amount
  • Projects are selected for potential reductions in fixed and/or variable costs, and not necessarily for their effect on the root drivers of process capability
  • This is a more limited approach, and will likely do little to spread Six Sigma throughout the organization

Focus 2: On Deliverable.

  • Identify the product family or system that is the greatest cause of poor customer satisfaction in a product or service that is important to a company’s overall strategy
  • High warranty costs, for example, can signal products that might benefit from the Breakthrough Strategy
  • This kind of focus requires that companies examine a number of processes that contribute to the product or service
  • Companies should be wary of selecting projects that focus solely on products. Focusing on problems such as high warranty returns and customer complaints will highlight a product’s     symptoms but not the processes that create the symptoms
  • A management system that requires regular system audits

Focus 3: Standardize best-in-class management system practices

  • Standardization at the operations level is no different from standardization at the business level
  • Once the business has uncovered a best in-class management practice, it should seek to standardize it and transfer the knowledge to all relevant sectors within the business
  • The best-in-class practices of other businesses can be investigated and applied, allowing the company to leapfrog its way to a higher retention rate
  • Once a company has standardized a particular Six Sigma practice, it must integrate the practice into the fabric of its perations, reinforcing it through a reward and recognition systems

Focus 4: Integrate standardized six sigma practices into policies and procedures

  • Integration at the operations level is no different from what takes place at the business level
  • Once a Six Sigma practice is standardized, it must be integrated into the fabric of the operations
  • Practices become institutionalized when their cross-applicability is interwoven into operating policies and procedures and then reinforced through reward and recognition systems

Six Essential Features of Six Sigma:

  • A genuine focus on the customer, backed by an attitude that puts the customers’ need first, as well as by systems and strategies that serve to tie in the business to the “Voice of the Customer”.
  • Data and fact driven management, with effective measurement systems that track both results and outcomes (Ys) and Process, input, and other predictive factors 9Xs)>
  • Process focus, management, and improvements, as an engine for growth and success. Processes in Six Sigma are documented, communicated measured and refined on an ongoing basis.
  • Proactive Management, involving habits and practices that anticipate problems and changes, apply facts and data, and question assumptions about goals and ” how we do things”.
  • Boundary less collaboration, featuring cooperation, between internal groups and with customers, suppliers, and supply chain partners.
  • A drive for perfection and yet a tolerance for failure that gives people in a Six sigma organization the freedom to test new approaches even while managing risks and learning from mistakes, thereby “raising the bar” of performance and customer satisfaction.

For more information about Six Sigma Certification visit Globalmanagergroup.com

What is OHSAS Management System

January 12th, 2011
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The industries are required to grow to satisfy the need of the society but at the same time they need to do all this in an occupation, Health and safety acceptable manner. Of late, industries have been reactive towards OHSAS management and follow up of safe production practices. In this scenario, the concept of OHSMS through plan approach of system implementation for occupational, health and safety issues are taking shape.

OHSMS

OHSAS Management System (OHSMS) refers to a system used by an Organisation to manage its activities, product or services in such a way to minimize or eliminate the adverse impacts on Occupation, Health and safety of workers. More explicitly, the OHSMS is that part of the overall management system viz. organizational structure, planning activities, responsibilities, practices, procedures, processes and resources which are necessary for developing, implementing, reviewing and maintaining the organisation’s OHSAS policy.

Evidently, OHSAS Management System is not a Hi- Tech mechanism to address Occupation, health and Safety issues of an organisation. Basically OHSMS is a manual system consisting of three components namely:

* Design or development of elements of OHSMS
* Documentation and
* Implementation

OHSAS 18001

OHSAS Management System

Unlike the Quality Management System which concentrate only on customers satisfaction, the OHSMS is required to satisfy different stakeholder e.g. employees, shareholders, regulatory authorities, customers and general public as well. Also, quality can be defined by technical specification and so satisfying the customers is relatively easier. Whereas in case of OHSMS it is dependent on diverse interest of the Stakeholders In addition, the OHSMS 18001 document is required to ensure compliance with relevant legislation and regulations. Thus the scope of application and operation of OHSMS is wider than that of QMS.

The need of OHSMS

With the growing Health and safety awareness, compulsions and competition, it is becoming imperative to not only manufacture but source raw materials and sell products in manner that is taking care of OHSAS issues.

Global trade henceforth would reinforce flow of safer goods and services, in which only OHSAS complying companies shall be able to retain and enhance their share of growing international market.

While all industrial enterprises are required to comply with growing number of OHSAS regulation, it is only those, who proactively seek to demonstrate OHSMS performance far beyond compliance, would be the market leaders.

Credibility comes in only when an independent, well respected, internationally recognized third party speaks of these OHSAS achievements. Then it not only carries conviction but also impacts the consumer mind favourably.

Occupation, Health and Safety Management System – OHSMS certification is one such opportunity that can enable the companies acquires the label of sound enterprises and improves their economic performance at the same time.

Why implement OHSMS?

* Systematic approach
* Improved communication
* Improved compliance
* Improved profitability
* Reduction in liability and risk
* Improved internal management
* Confidence with stakeholders
* Improved employee confidence / faith
* Market credibility / image
* Improved emergency preparedness

Source: Globalmanagergroup.com

How ISO 9001 Improve Quality of Organization

June 1st, 2010

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Whenever we market ISO 9001 Consultancy services, companies usually enquire, explain exactly how we can gain from participating your services? Smart question. The ISO 9001 quality management system (QMS) can be very helpful in improving your organization. To attain these edges, a business must have the data to implement ISO 9001 in the proper manner. An experienced ISO 9001 consultant can prevent significant time and money by helping your organization attain the following edges:

1. Attain ISO 9001 Certification The Right Means

A large number of corporations get ISO 9001 certification for the wrong reasons, sometimes as a result of it is specified as a requirement for doing business with an existing or potential customer. This ends up in superficial implementation with no sustainable long-term benefits. An ISO consultant can facilitate your implement the system the right manner with the key focus on continual improvement and enhancing client satisfaction.

2. Improve Company and Product Quality

ISO 9001 requires a company to determine and control risks governing its operational processes to produce consistent product or service quality. An experienced ISO 9001 consultant will help you determine and analyze these method risks and implement effective ways to regulate and manage your business processes. Many smart consultants have done dozens, if not hundreds of systems audits and they can share best practices gained from that experience.

3. Enhance Customer Satisfaction Through Client-centered Continual Improvement.

To achieve competitive advantage, an organization needs to try and do additional than simply build product that meets a customers documented specifications. It should be appropriate for and fit their actual application or use. This ends up in significantly reduced product problems and customer complaints. Working with your customers to perceive their actual applications and merchandise issues will facilitate develop long-term relationships with customers. An ISO 9001 consultant will facilitate your set up such continual improvement processes targeted on your customers.

4. Establish Metrics For Business Management

A company must collect information to understand how it is performing and confirm how it will improve. Several organizations don’t devote enough resources to set up systems to trace operational performance. an ISO Consultant will help you determine what business performance metrics to use, how to collect and analyze it and the way to use it for timely and effective decision-creating to manage and improve your organization.

5. Harnessing Employee Motivation to Develop a Professional Culture

Terribly typically, implementing ISO 9001 might require a amendment in an organizations culture and business environment. Workers have a natural tendency to resist change if ISO 9001 is imposed upon them. Involving and empowering workers in the least levels from the terribly outset, to bring regarding needed change of the ISO 9001 implementation project, can significantly improve their morale, motivation and get-in to systemic changes. ISO 9001 Consultants have a heap of experience in facilitating such projects.

6. Maintain or Recharge Your ISO 9001 Quality Management System

ISO 9001 provides many tools to confirm it stays dynamic and sturdy as a business tool. Several corporations have difficulty maintaining their quality management system due to various reasons such as employee turnover, transfers, added responsibilities, economic downturn, etc. Using ISO 9001 Consulting services to refresh, recharge and retrain staff can give a lot of required re-focus and motivation in performing required internal audits, root cause analysis and corrective actions, revisiting controls because of method changes, continual improvements initiatives, etc.

7. Improve Business Potency, Reduce Waste, and Save Cash

Several businesses have operational issues that they need to deal with. Numerous studies over the decades have indicated that these problems consume as a lot of as 35% of its bottom line. There are a number of factors that cause this. These include waste, inefficiency, ineffective use of resources, controls and processes are the main causes of such problems. Several ISO 9001 consultancy services offer a wide range of services beyond ISO. These may include lean manufacturing, six sigma, use of specialized business tools and software and related problem solving skills. The come on investment of such consulting services can be significant.

For more ISO related information visit Globalmanagergroup.com.

Benefits Of ISO 9000 Certificate

February 10th, 2010

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There are two types of benefits for ISO: 9001 certification and they are internal as well as external as per details given below.

INTRINSIC: -

*    Competitiveness through cost reduction by eliminating waste, rework, and scrap overtime.
*    Improve efficiency, productivity and effectiveness.
*    Increased customer confidence.
*    Improve employee morale.
*    Improve cycle time.
*    Improve communication and quality of information.

EXTRINSIC: -

*    Worldwide recognition and credibility.
*    Access to European and world markets.
*    Qualification to bid on new contracts.
*    Improved corporate quality image.
*    Tool for motivating suppliers to conform.
*    Reduction in customer audit.

ISO: 9000 Documentation

The total documentation for a comprehensive quality system under ISO: 9000 can be represented by the four-tier system in a pyramid shown in the figure – 1.

1.Quality Manual: - It states the Quality Policy and describes the macro level Quality system including details for how the standard requirements shall be fulfilled in the company.

2.    Quality Procedures: - It is normally called as middle management hand book and describes department activity for a system approach to supply consistent Quality Product. They are considered to be the core of the system documentation and confidential documents. They describe how the tasks and functions of the various departments should be performed to meet the requirements of the ISO: 9000 standard and the Quality Policy of the company.

3.    Work Instructions / Operating Procedure: – These documents are required for the operators and Quality control test method where the absence of such documents affects Quality.

4.    Quality Records, Forms: –     Forms, records etc. are supporting documents used by the company to record information for different procedures followed.

STEPS FOR INSTALLATION OF ISO: 9000 QUALITY MANAGEMENT SYSTEM: -

All the progressive units in India, which are in the export market today, have adopted some system of obtaining the final product quality. However, in this system there are generally a lot of rework and wastage’s. Experience of other industries in India and outside India shows that to meet the requirements of ISO: 9000 quality system, extensive efforts on the part of each and every person in the organization are needed for upgrading the existing system.

The time required for installation of this system in any company may vary depending upon their present status and work culture. An estimate of 4 to 8 months is required for a unit involving over 100 employees. The total cost of 3 to 10 laces is involved in installation of ISO: 9000 series of standard. The total cost involved consultancy body, fees of certifying body, resource requirement etc. depending on infrastructure available with the company establish system and complexity of work involved.

1.    Conduct awareness programmes (Top + Middle + Bottom Level).
2.    Form a task force for documentation.
3.    Prepare documents of quality system.
4.      Implementation and train all personnel in the use of procedures and formats.
5.    Train internal auditors.
6.    Assess the system through an internal audit.
7.    Take corrective actions for non-compliance.
8.    Apply for certification.
9.    Assess the system through second round of internal audit.
10.      Avail pre-certification audit of certifying body.
11.      Take actions on suggestions given by them.
12.      Maintain and improve the system by third round of internal audit.
13.      Final audit by certifying body.

Source:  globalmanagergroup.com

You can find more information regarding How ISO 9001 Consulting Works here.

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February 10th, 2010

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